9. To reach viewers looking for a specific good or service. That's why you're in the yellow pages, right? But print limits you by geography and time. The web is open 24 hours a day, 7 days a week. Potential customers can always find you and determine if you have the products or services that meet their needs. And you can tell them what's on special today, tomorrow, and even next week. Better yet, you can show them!
8. To catch casual browsers who might not otherwise know you exist. If you want to serve more than your local market, you need a presence in every city and town where your customers might be. The world wide web does that for you.
7. To answer frequently asked questions. Got a question for one of your suppliers at 8:30pm on a Thursday night? The web is a quick way to find an answer. Your customers can find answers, too, if you have a frequently asked questions (FAQ) page on your web site. This will also cut down the time you and your employees spend on the phone answering the same questions, over and over and over and over......
6. To make changing information available as soon as it changes. New products, new uses for existing products, changing specifications or special deals can all be handled by your web site. What better way to get vital information to all your customers at once? This information will draw your customers back to your web site and help cement your relationship with them.
5. To create 24 hour a day, 7 day a week service. You aren't always in the office. But your office can be open every hour of every day if you allow your customers to place orders, ask questions, or browse your catalog on-line. The web doesn't need to be tied in to your systems for these things to happen - you just need a well-designed web site.
4. To get feedback from customers. You need to know what your customers are thinking. Adding a feedback page to your site allows your customers the chance to say what they think. Amazon.com lets readers rate the books and offer advice to potential buyers. You can see if a book is likely to meet your needs by reading what other buyers had to say.
3. Your customers are already on the web. They're out there looking for deals and checking out your competitors. If they can't compare your current prices with the competitions', you lost.
2 Your competitors are already on the web. Maybe not the folks down the street, but the ones who think the whole world is their market and can ship products just as easily as you can. They're there, and your customers are looking at their products and prices, and they might just be ordering on-line.
To sell more stuff. That's the reason you're in business to begin with, right? You want to sell goods and services to people who have a use for them. The web won't replace your current way of doing business, but it will offer you the opportunity to expand your market and get your business known outside your current geography. Call or e-mail us and we'll help get you started.
Website Design, Hosting, and Maintenance in Tempe, AZ